Shipping Policy

At A Bit Potty, we strive to provide our customers with timely and reliable shipping options for all orders. Here are the details of our shipping policy:

Processing Time
All orders will be processed within 1-3 business days from the time the order is placed, unless otherwise noted. We do not process or ship orders on weekends or holidays. If there is a delay in processing your order, we will notify you by email.

Shipping Options and Rates
We offer several shipping options for your convenience, including standard ground shipping and expedited shipping. Shipping rates will be calculated at checkout based on the weight of your order and your shipping address. Please note that some items may not be eligible for tracked shipping.

International Shipping
We offer international shipping to select countries. Shipping rates will be calculated at checkout based on the weight of your order and your shipping address. Please note that customers are responsible for any customs fees, duties, or taxes that may be charged by their country's customs department upon delivery.

Delivery Times
Delivery times will vary depending on the shipping option you choose and your location. Standard ground shipping typically takes 3-7 business days for delivery, while expedited shipping can take 1-3 business days. Please note that delivery times are estimates and not guaranteed.

Order Tracking
Most orders are eligible for tracking, and once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your order and estimated delivery date. However, please note that some items may not be eligible for tracked shipping, and in these cases, we will not be able to provide a tracking number.

Order Changes and Cancellations
If you need to make changes to your order or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may be processed quickly and we cannot guarantee that changes or cancellations can be made.

Damaged or Lost Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to file a claim and get a replacement sent to you as soon as possible.

Thank you for choosing A Bit Potty for your pot needs. If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact us.